enlightened leadership
Global Enlightened Leaders
Behavioural coaching to dig out your talents, blow away your blocks and build sustainable and measurable success.
Coaching
Creating sustainable and measurable change.
Boosting personal performance, leadership skills, career opportunities, confidence and last but not least your work / life balance.
Profile: Coaching - Andy Habermacher
Click on the links below for more information:
Coaching - Overview
Developmental Coaching
Intervention Coaching
Behavioural Change Coaching
Communication Coaching
Sustainable & Measurable
The Coaches
Return on Investment
Coaching Overview
Executive coaching is a field rapidly expanding currently. But what exactly is executive coaching? Below are some answers to some basic questions.
What is the difference between a coach a consultant and a mentor?
At ctp we see it like this:
- A consultant advises on a specific topic.
- A mentor accompanies you giving general input.
- A coach pulls out your potential, digs out your hidden talent and breaks down your blocks to success.
How does the coaching process look?
The coaching process follows the following steps:
1. "Chemistry" meeting and discussion with client and coach / coachee
2. Agreement on process and time frame
3. Setting measurement criteria
4. Coaching process begins
5. After agreed time frame: closing and measurement of criteria / success evaluation
How long does a typical coaching process take?
We work with typical time blocks of 6 months and 12 months. To create sustainable change this is necessary anything less may lead to temporary improvement but rarely leads to long term deeply embedded change.
The coaching involves 8 hrs a month including at least 2 face-to-face meetings (at times all meetings may be face-to-face)
Do we guarantee results?
It is always difficult to guarantee results when working with people but we do work to measurable criteria and this is the definition for success for us.
How do you measure value for money?
We believe coaching only makes sense when we provide value for money.
There are many criteria we can measure this - there is plenty of research of how much it costs an organization to replace a person: 6-10 times the annual salary are commonly quoted figures.
We also, as mentioned above, believe strongly in working to measurable criteria. And these should in part also be related to bottom-line results. We know that the only way to really justify our role is if we do bring you real value for money.
Developmental Coaching
What is the goal of developmental coaching?
Developmental coaching takes business people who are already performing well and focuses your skills and talents to becoming more successful at higher levels and in different contexts.
Why is developmental coaching important?
We all have a set of skills and talents that can take us to some level. However we all have various areas which can block us or derail us if these, for whatever reason, start to kick in. Developmental coaching hones and tunes the skills you already have and makes sure you avoid the derailment pitfalls that so many managers fall into at higher levels. This also creates more stability of corporations.
Is developmental coaching an intensive process?
Developmental coaching can takes a more extensive approach because no interventions are necessary. So a developmental process may only involve 4 hours a month. We do recommend a more intensive starting period and the time frames will remain the same (6-12months).
Do you still define measurable criteria?
Yes we always, wherever possible, define measurable criteria. This is always the measure for the success of the coaching and the value for money.
Intervention Coaching
What is Intervention Coaching?
Intervention coaching is when we have to intervene. Typical cases include:
Top manager whose performance suddenly drops.
Managers becoming over stressed.
Managers with good performance have serious conflicts with subordinates, peers and superiors.
Do you work with measurable criteria?
We always, where possible, define measurable criteria to measure our success. Preferably with a link to the bottom line.
Isn't it easier to let the manager go?
In some extreme cases it may be but there are many borderline cases or worse cases where companies feel they cannot let a manager go because his performance is so good (without really measuring the damage done). Always bear in mind that to replace a manager costs according to research 6-10 times the annual compensation of the manager (some research puts this figure as high as 20 times).
What are typical signs that intervention coaching is necessary?
- Regular comments on how difficult a person is to work with
- "We would let him go but his performance is so good"
- Conflicting feedback in performance reviews
- HIgh staff turnover
- Serious conflicts in any direction (subordinate, peer, superior)
- Dismissing responsibility for bad decisions (blaming others)
- Taking too little responsibility for negative performance
Is burn out a case for intervention coaching?
We recommend burn out cases to a our partner Dr. Ruth Enzler-Denzler who is a psychologist specialising in burn out.
How intensive is intervention coaching?
Intervention coaching works with the standard time frame of 6-12 months and 8 hrs coaching a month. In particularly serious cases the intensity may be increased.
Is change really possible?
Change is always possible - we know this from neuroscience. There may be limitations but we will define this when deciding what criteria we can work within.
Behavioural Change Coaching
What is behavioral change coaching?
All coaching is in some form focused on behavioral change. This is because we are always improving or correcting some part of ourselves. However behavioural change specifically looks at periods of intensive change where our habits and fixed behaviours and ways of reacting to certain situations need to be reworked intensively.
Why is behavioral change coaching important?
An inability to change and to react to the current needs and structure can freeze companies solid and destroy careers of successful managers. Change is a necessity in life we are constantly changing and at the same time we always tend to move towards stability and fossilization. Both are natural processes. Behavioral change coaching will then focus on the positive aspects of changing behaviors and dig out and break down the reasons for blocking and of destructive behavior.
Is behavioral change an intensive process?
Behavioral change coaching needs by nature to be an intensive and extensive process. Intensive to root out deeply embedded habits and extensive because for the positive changes to really move into our nature it takes time simply.
Do you still define measurable criteria?
Yes, we always, wherever possible, define measurable criteria. This is always the measure for the success of the coaching and the value for money.
Communication Coaching
"Success hinges on an ability to communicate well"
Malcolm Gladwell
What is communication coaching?
Communication coaching is focused on boosting your communication skills and habits. This will enable you to be more persuasive, to boost your image, to communicate better and to sell more.
Why is communication coaching important?
The quote above from Malcolm Gladwell (author of: The Tipping Point / Blink / Outliers) says it all. Communication is probably the one single element that will help you achieve more success. You will be able to communicate to your superiors, peers, and subordinates better and more effectively. You will become more persuasive, more likeable. You will be able to motivate and generate more loyalty. In short almost everything you need for success can be boosted through excellent communication skills.
Is communication coaching an intensive process?
Communication coaching can be a more extensive process. Though change and habits will be boosted quicker the more intensive the process.
Do you still define measurable criteria?
Yes we always, wherever possible, define measurable criteria. This is always the measure for the success of the coaching and the value for money.
Sustainable & Measurable
A key factor of our coaching is that it should wherever possible work to measurable criteria over time. Fundamentally coaching serves a goal of importing people and performance and this can always be defined in terms of certain criteria. These criteria may be in the form of client feedback, performance reviews or sales figures. To guarantee success we need to work to clearly defined criteria and these need to improve over time - to be sustainable. The coaching process will only start when the criteria have been jointly defined.
We passionately believe in value for money: what we charge you should be recoverable time and time over again in results for you.
Andy Habermacher
Certified Master Coach, BCI-USA
MBE, Manager of Business Entertainment
CEO ctp
Executive coaching profile: Executive Coaching - Andy Habermacher
Andy was born in England to Swiss parents and has lived and worked in an international business environment for the last 20 years. Andy's vision and quick insights into the factors that create change and create an impact have made him extremely popular with senior executives in all branches. His real skill lies in getting to the core driving points at a psychological level that make change easier than most can imagine.
He is currently working on various projects including politics, authoring and key projects for international companies.
References from senior management at: Credit Suisse, UBS, ABB, Huntsman, Roche
English / Swiss-German
Mike Pagan
Professional Speaker
Vice-President Professional Speakers Association
Owner "Breaking Frontiers"
‘If you can’t measure it or track it then you can’t do it’ – that is what Mike Pagan would say if he was your sales and marketing director.
Mike will help your audience develop winning sales pipelines that deliver and produce results from core marketing activities. This is achieved by concentrating FULLY upon 4 or 5 marketing methods only rather than dabbling here and there.
Whatever marketing techniques you use a clear Return On Investment (ROI) must be set before commencing without it companies can’t justify the outcomes.
Why would you benefit from listening to what Mike says?
Mike is forthright, practical and thought provoking. His clients understand his uncomplicated philosophies first hand – ‘Making Business Simple’, building sustainable client relationships and having fun will deliver results!
English
Dagmar Reuter-Leahr
Coach
Trainer
Owner "emotions2lead"
Führen beginnt meinem Verständnis nach im Bauch. Es ist die Sprache zwischen den Zeilen, die uns (nicht) handeln lässt. Das Wissen um die eigene „Wahrheit“, das Lenken des Bewusstseins auf Gefühl und (Selbst-)Wahrnehmung und die Gewissheit über das eigene (Nicht-)Wissen bilden meinem Verständnis nach die Grundlage für das arbeitsbezogene und aufgabenorientierte Handeln im Führungsalltag. Dabei setzen meine Gedanken die Sprache von Antonio Damasio fort: Es ist das „Gemisch“ aus fachlichem Wissen, dem Wissen über sich selbst, aus Erfahrung und einer kräftigen Portion Intuition, das uns als Führungskraft handeln lässt.
Besonders wichtig ist mir der praktische Bezug zum Alltag. Daher lege ich am Ende jedes Coachings darauf wert, eine Handlungsvereinbarung mit dem Teilnehmer zu treffen.
Referenzen: Deutsche Lufthansa, Vereinigung Cockpit der Piloten Deutschland, Sandoz GmbH International, D. Swarovski & Co
Deutsch, Englisch
Simon Quick
Coach
Mediator
Owner "Third Man"
Simon Quick's background is in architecture, design and professional project management, with experience in running projects ranging from a few thousand to multi-million dollars - in the UK, Switzerland, Canada and Sweden.
His speciality is in negotiation, and conflict management theory, with emphasis on bridging cultures. Simon is an Associate member of the Chartered Institute of Arbitrators registered as a Commercial Mediator.
As a freelance consultant, Simon's client book includes, academia, banking institutions, business consultants and high-tech manufacturers.
English
Though the return on investment is often in intangibles i.e. better relationships, less stress, more respect and so on it is nevertheless important to tie this to the bottom line. The following figures come from the International Coaching Federation 2009 Client Study. The figures should, however, be interpreted with caution for many reasons i.e. sample size. Nevertheless the figures do show a direction and the potential value coaching can have.
Personal coaching: The ICF study states that clients who seek a financial gain can expect a return of 3.44 times their investment.
Corporate Coaching: The ICF study notes that the return for companies can be significant. 28% of corporate clients reported a ROI of 10 - 49 times their initial investment. Almost 1 fifth (19%) indicated a ROI of more than 50 times their initial investment!
The 6 stages of our coaching process:
1. Developing the mandate - what, who, how & when?
2. Diagnostics - analysis and feedback.
3. Planning the process.
4. Getting into the nitty griity: skills & change processes.
5. Recalibrating - testing, seeing where we now stand.
6. Leaving with sustainable change.
In general before the coaching process starts we will start with a free of charge "chemistry" meeting. It is absolutely essential that the client and coach feel they can work togther with a feeling of mutual trust and confidence in each other.
If you would like to set up a meeting to disuss the coaching process - contact us without any obligation for an open and honest discussion link. Remember our driving goal is you.